This is a gambling site whose game offerings include some table games, but is heavier on variations of video slots and video poker. Gaming software is compatible with various versions of Windows. Players who use other operating systems are likely to be annoyed. Besides an assortment of promos, players can also choose to participate in the Black Diamond Casino’s VIP Program.
Promotions and bonuses
Like many other casinos, this particular one has a bonus system. The maximum, subject to conditions, appears to be $1000. There is also a way for you to earn points as you play, but the conversion is rather steep: you must wager $10,000 in order to earn $1 back. There are four levels to the VIP scheme, each one with a separate “lounge.”
Casino's Games
The offerings here consist of 3-reel slots, video slots, roulette, video poker, keno, and blackjack. The game offerings are decent, but not as “holistic” as some other online casinos. Perhaps the Black Diamond Casino would do well to either beef up its collection of classic table games, or, on the more innovative side of things, ensure that they are ahead of the competition in terms of the latest video slots and poker games—and that site visitors know this. In short, the games roster is solid, but not remarkable.
Safety and security
Sensible online gamers tend to be concerned about their privacy while they play, as they should be. Many sites address their concerns by a short, general statement that their information will be kept secret from “others”. These statements might seem straightforward and reassuring, but they can be misleading, since a site might give your data to partners and affiliates that it does not consider to be “others,” and still keep its promise. The Black Diamond Casino, thankfully, is not one such site. You are told exactly what information is collected from you, and for what purpose. Unfortunately, the content concerning the programming used to protect your transactions is not nearly as specific.
Support
You might want to try checking out the FAQ page on the site if you encounter a problem. This page is highly informative and really is likely to answer many common questions concerning software, legality, finances, etc. Players in the Australia, the United Kingdom, and the United States are all given toll-free numbers to take advantage of. All these numbers, in additional to the international number (not toll-free) are claimed to have staff ready to take calls 24/7. If, however, you prefer to email the site staff for support, you can find an address for that, too, on the Support page.
Language
This site appears to be available only in English. It is true that there are many fluent English speakers who play online, but in order to expand their market, the owners of this site may want to consider including languages like Japanese, French, Spanish, and Russian.
US Players
At last, a casino where US players (as of this writing) are still allowed!
Review published on: 03 August 2010
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Total score: 5.00 / 6.00
