It is a pity that a site with such an intriguing name looks so dull. Instead of the graphic design equivalent of a party, what we get is a royal-blue background that looks frumpy rather than elegant. The photograph of the costumed dancer on the home page looks stiff, and the animated graphic of the spinning roulette wheel appears rather primitive in comparison to the displays on other online casinos.
Unfavorable first impressions aside, however, the actual games and side features (customer service and promos) of Carnival Casino are actually quite respectable. It is to be hoped that the site’s owners will improve the casino’s appearance to match.
Promotions and bonuses
As far as promotions go, Carnival Casino takes the forthright approach: a download dialog box appears as soon as you arrive at the site. This may be annoying for many first-time visitors, so we might call the abovementioned forthrightness a double-edged sword. New players can avail of a $777 welcome bonus, which is quite generous in comparison with many other welcome bonuses on the market. You can also get bonuses for getting your friends to play at the Carnival Casino, or for using the site’s “alternative payment methods.” However, the latter is a little questionable, since enticing customers to use unfamiliar payment methods does bring up some doubts about the site’s credibility. There are also promotions deals that change every day, so do keep up to date with the monthly bonus calendars. In addition, site users might want to try joining the VIP Club.
Casino's Games
Many kinds of enjoyable games are offered at this site. “Typical” casino fare, such as table games, card games, video poker, and slots are available. However, you might also want to try the arcade games for some quirkier offerings. One is Genie’s Hi Lo, which is an extremely simple game involving cards, but with rules so basic that it cannot really be classified as a “true” card game. There is also a category specifically for games that yield progressive jackpots.
Safety and security
This site uses encryption software to protect your data from would-be hackers, and also has a tested random number generator to give you fair gaming results.
Support
Customer support options are available to suit a wide variety of needs and schedules. You will be able to reach the customer support staff via fax, e-mail, phone call, or live chat. Selected countries have been assigned fax and phone numbers, but, oddly enough, these countries do not exactly match the list of language options. For example, there are numbers for Hungary, but Hungarian is not one of the language options. Perhaps, in the near future, this casino will coordinate its customer support and language options so as to be less confusing to site users.
Language
The languages on offer at Carnival Casino are English, French, Dutch, Spanish, Italian, Swedish, German, Portuguese, Norwegian, and Japanese. Should Carnival Casino wish to expand its roster of languages, it might wish to consider Chinese, Russian, and even Swahili.
US Players
Sadly, players based in the USA are restricted from this particular carnival.
Review published on: 23 September 2010
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Total score: 4.67 / 6.00
