The games here are available in both on-site Flash and downloadable versions. Players must be 18 and over. The site claims to adhere to Responsible Gaming principles. Players can call for advice, and may even ask site staff to put limitations on their accounts, if they feel that they are unable to control their gambling on their own. However, Free Spin does not really specify what these “restrictions” are. Prospective players might be more reassured if the casino could give more details about how it helps players with gambling problems.
Promotions and bonuses
New players will be glad to know that they are entitled to match bonuses on their first three deposits. The total maximum for all three deposits is $999. Besides these three bonuses, almost all the remaining attention (as far as promos are concerned, that is) is concentrated on the VIP Club. This program has five levels. In ascending order, they are: Bronze, Silver, Gold, Platinum, and Black. Many types of privileges are encompassed by membership in the VIP Club. Of course, you can get a chance at bonuses and prizes that are out of the reach of non-VIP members. Your money transactions will also be cheaper—wire transfers and check withdrawals will be free of charge. It will also be easier for you to earn comp points, which you can then exchange for cash. Limits for wagers will also be higher for you.
This casino happens to have a very well-balanced assortment of games. You can get table games, as well as many versions of slots and video poker. If you are in the mood for something a little off the beaten track, you might try checking out the Specialty Games category—only to find out that the offerings aren’t really all that unusual. For instance, since when is roulette a “specialty” game? Perhaps the only real complaint about FreeSpin’s game offerings is that they do not include anything really exotic or surprising.
Safety and security
Admittedly, the support options on this site are not as great as those on other sites. Yes, FreeSpin does allow you to email the site staff, but that is par for the course. If you prefer live help, you can call site staff. Unfortunately, unlike other sites, service here is not available 24/7. Yes, it is available every day of the week, but only from 8:00 a.m. to midnight. Some people will have to worry about factors like office hours and time zones. This site would improve its customer service a great deal by making it available round the clock.
This site appears to only have made its content available in English. If it wants to have a more global clientele, FreeSpin would have an easier time of it if language options like Spanish, French, Russian, and Chinese were included.
Yes, US players are welcome at FreeSpin Casino.
Review published on: 15 May 2010
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