As one of the planets most popular gaming corporations, the Grand Online Casino guarantees safe and secure online wagering as well as engaging, PlayTech-powered games of chance. This versatile gaming site's comprehensive collection of services is comprised of intuitive casino games, reliable payouts, easily accessible cash-outs, and a highly dedicated twenty-four hour live customer service department. What's more, the sites odds and payouts (which all abide to the Nevada Gaming Rules) are as good as those you'd find in Las Vegas's top casinos.
Promotions and Bonuses
As with any other Internet casino out there, Grand Online Casino provides generous startup bonuses too, although they come with an expected catch. For instance, their 200% first-time deposit bonus that goes up to a limit of $200 comes with the stipulation that you can never withdraw the $200 itself even though you're free to claim any prizes, jackpots, and winnings you might procure from that $200. Furthermore, before you can claim any of your regular winnings, you need to first wager about four times the amount of your initial bonus and deposit combined.
To illustrate, suppose you've deposited $100, and your account balance contains $300 (for a sum of $400); you need to wager a total of $1,600 in order to withdraw your winnings. If at the end of your bets, you break even with $300, you can only withdraw $100 unless you were able to call the toll-free number and give out the promo code that allows you to also retrieve the "sticky bonus" of $200.
Casino's Games
You can never run out of games to play at Grand Online Casino thanks to its extensive library of about sixty games all-in-all. Have your fill of card and table games by browsing through their selection of casino favorites like Blackjack, Blackjack Switch, Blackjack Surrender, Red Dog, Casino Hold 'Em, Let Them Ride, Poker Three or Three-Card Poker, Pai Gow Poker, Caribbean Poker, Casino War, Baccarat, Pontoon, American Roulette, Sic Bo, Roulette Pro, European Roulette, and Craps.
You can also avail of the "live dealer" variants of Sic Bo, Baccarat, and Blackjack. If that's not enough, then check out the numerous regular and video slot games they have, or at least try out their specialized arcade games like Penalty Shootout, Bingo, Bowling, and Darts. What's truly wonderful about Grand Online Casino's huge number of games is that each of them features sub-options as well, such as Blackjack's single player, multiplayer, three-hand, five-hand, and private table challenge options.
Safety and Security
You will not be letdown by Grand Online Casino's topnotch, worry-free security encryption services that guarantee the safety and protection of your winnings, deposits, credit card numbers, and other personal information.
Support
This site's live customer support department can be accessed through quite a number of ways. Grand Online Casino's 24/7 "everything"—from its email and live chat that connects directly from within the casino software to its toll-free telephone support line—will make sure that your call reaches the right people every time.
Tests conducted on all three methods shows prompt and immediate replies as well as accurate and clear responses from every one of them. Email was the slowest approach, garnering a two-hour response lag time, while live chat response is almost instantaneous. Nevertheless, telephone remains the best option for detailed queries.
Language
The casino is available in English, French, and Spanish.
US Players
The site does not accept US players, which is in line with the Unlawful Internet Gambling Enforcement Act.
| General Information: |
| Casino Software: |
Playtech |
| Gambling jurisdiction: |
Curacao |
| Methods for deposits: |
Neteller, Wire transfer, Moneybookers, eWalletXpress, myCitadel Wallet, Citadel, CLICK2PAY, EcoCard, Credit Cards and eCheck |
| Methods for withdrawal: |
Neteller, Bank Draft, Wire Transfer |
| Languages supported: |
English, French and Spanish |
| Play in the following currencies: |
Chinese Renminbi, Hong Kong Dollars, Yen, Rand, Pound Sterling, US Dollars and Euro |
| Customer service: |
(888) 257-7738 |
| Toll-free fax: |
(416) 777-2891 |
| Support email: |
support@grandonline.com |
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Review published on: 10 September 2009
 Other popular casinos: Mayflower Casino ::
888 Ladies ::
Platinum Play
|
Total score: 5.33 / 6.00
