Imperial Casino is a gambling website with a Chinese-themed design. It is not a specialty website, but rather offers a wide range of games. The software is downloadable. Players who are not over 18 are not allowed to gamble at Imperial Casino.
Promotions and bonuses
This site tries to include a diverse range of promos. New players get a welcome bonus. There are also bonus tournaments, plus special limited-time bonuses to mark holidays, or, well, just because. However, the site owners would do well to write down the specifics of their promo deals in places where customers can easily find them. If you deposit $200, you can get the same amount as an entrance bonus. However, some players might feel miffed at the steep requirements, and might prefer a smaller bonus with a lower deposit requirement.
Casino's Games
This particular casino happens to be heavy on the card and table games, so fans looking to (at least somewhat) duplicate the land-based casino experience have reason to rejoice. For people with more high-tech leanings, or looking for things that not all land-based casinos have, there are also some video poker offerings. They also have some very attractive user interfaces, screenshots of which can be seen on the site before you register for an account. It is good to be able to check out the games a bit before you sign up. However, it must be said that slots fans might feel a little let down by this site. There are several choices to choose from, but the real showcase games on the software are the card and table games.
Safety and security
According to the casino, high-end technology is used to ensure that the information given and collected about site users is kept safe from hackers. Measures are also taken to prevent unfairness in game play. The games are designed to have “Las Vegas odds” and are periodically inspected to ensure that they are and remain random in outcome. The site does check its own software, but if you would (rightly) prefer verification to come from an external authority, you will be glad to know that Technical Systems Testing recognizes the software as fair. A table of payout ratios is also given on the website.
Support
Support at this casino takes two basic forms: the FAQ page and the contact of customer service staff. The FAQ page is rather informative. It offers questions about operating the site, and has some background information, too, for people who (quite reasonably) want to know about the kind of establishment they are dealing with.
If you are going to contact the casino, you will be presented with an online help form. If you do not get impatient filling it out, it really does help you get more specific answers than the ones on the FAQ page. That said, players might be happier if more focus was put on direct contact, such as phone or chat support.
Language
This site comes in English, Danish, German, Greek, Spanish, French, Italian, Chinese, Dutch, Norwegian, Portuguese, and Swedish.
US Players
This casino does not take new US players.
Review published on: 01 February 2010
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Total score: 4.67 / 6.00
