Maple Casino is a gambling site whose look features, of course, the maple leaf, Canada’s national emblem. It is part of the Vegas Partner Lounge gaming group of casinos. These casinos share resources, including a customer support network. Players under 18 years of age are not allowed at Maple Casino. Maple Casino upholds practices of Responsible Gaming. Besides offering links to organizations that attend to pathological gambling, this site allows players to sign up for deposit limits and self-exclusion periods.
Promotions and bonuses
It appears to have become a custom among high-quality casinos to give new registrants a sort of “free sample” of games. Typically, new signees are given an hour to use up a certain amount of token play-money (in this case, $1,250). Any winnings, however, will be given in the form of real money. This is a more-or-less risk-free trial that might net a person real winnings. There is also a 150% welcome bonus, plus a chance to win a Caribbean cruise. Check the casino’s Promotions page for its other offers.
In addition, Maple Casino has a loyalty program. Take a look at the Loyalty page to learn about the points system. Certain games are worth more than others, so you should take a look at the different values. This way, you can strategically map out your gaming session so as to earn more points.
Casino's Games
The games here include table games, video poker, and slots. You get two main kinds of slots: reel slots and video slots. There are also games with progressive jackpots. You get a full list of the games in each category, but it is a little harder to get a visual preview.
Safety and security
The privacy policy on this website is not as detailed as what you might find posted at other online casinos, but at least it is quite honest about disclosing some of your data to its partner companies. (Contrast this with other casinos that state, rather misleadingly, that your information will not go to “third parties,” when it is possible not to consider a partner or affiliate a third party.) Of course, Maple Casino also assures customers that their data is protected with encryption programming.
Support
The two main types of support available at Maple Casino are email-based and telephone-based. Telephone numbers are toll-free: a major plus. The multilingual nature of email-based support here is also a big benefit for Maple Casino’s intended international clientele. On the other hand, Maple Casino does share the bulk of its support system with other casinos on the same network.
Language
It seems as if this site is only available in English. Perhaps someday, other language options will be made available—especially French, Canada’s other official language.
US Players
Unfortunately, online reports suggest that this Canadian casino does not appear to have friendly relations with its country’s southern neighbor. Some of them state that US-based players are restricted from Maple Casino. However, a toll-free telephone number is listed for US-based customers who need support, so the status of such players here appears rather ambiguous.
Review published on: 21 April 2010
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Total score: 4.00 / 6.00
