Pure Vegas Casino is a general gambling site aimed primarily at American players. As with many online casinos, users have a choice of either downloading the games or using the on-site Instant Play versions. Players must be at least 21 years old. The site also tries to offer some support to problem gamblers. Pure Vegas Casino helps point them toward some organizations that might be able to address their addictive gambling.
Promotions and bonuses
Bonuses for new players are exceedingly generous at this site. For instance, the maximum for the match bonus on your first deposit is quite high at $800. There are also multiple large jackpots worth many thousands of dollars. Be sure to check out the VIP Program, as well.
Casino's Games
Unfortunately, this casino does not give detailed information about its games in an easily visible location. You will, however, find that the main game categories are blackjack, slots, roulette, and craps. Hopefully, this site will revise its content or design, someday making it easier for visitors to find information on games.
Safety and security
As with other good online casinos, encryption is purported to be utilized to protect your data. A number of restrictions on players have also been put into place in order to ensure everyone’s security. For one thing, you are only supposed to have one account per computer and credit card. You cannot make transactions using another person’s credit card. In certain cases—such as if you want to appeal to be allowed to have two accounts o the same computer—you will need a special verification form. All of these measures may seem inconvenient or even paranoid, but they look quite reasonable once you take in to account the very real danger of online identity theft.
Support
The FAQ page at Pure Vegas Casino is actually rather good, especially on the issue of Comp Points, a promo initiative that is attractive, but potentially confusing. The FAQ page is really a catch-all information page. Of course, there may very well be occasions wherein the answers to your questions will not be on the FAQ page at all, in which case the customer support options come in.
Several customer support options are available, so you can easily choose the one that best suits your resources, taste, and schedule. For instance, there is both fax and email support. If you prefer live support to written correspondence, there is a toll-free telephone number. Unfortunately, it is only for the US, and there is no other number for people in other countries. This shows that Pure Vegas Casino is gearing its content towards a US market. However, such a strategy may be limiting, given the strict laws that often govern online gambling in many US states. Perhaps the owners of Pure Vegas Casino may consider including better options for prospective users located outside the United States.
Language
The content of this site can only be viewed in English. Hopefully, other languages might be added someday.
US Players
Yes, US players are welcome at Pure Vegas Casino.
Review published on: 14 May 2010
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Total score: 5.67 / 6.00
