VIP 770 is not a conventional gambling site. Rather, it is the hub of the VIP/promo programs of a network of several gaming sites, which include Arcade 770, Casino 770, and more. The site also offers VIP versions of the games found in the network. For instance, you can get VIP roulette. However, a major complaint with the site is that it does not specify the relationships between the sites in the 770 network. For instance, it is hard to be sure whether, in joining one site in the network, you will get any special privileges in other parts of the network. Such information should be made easily available on the site, so as to court more VIP club members.
Promotions and bonuses
We might actually view the entire site itself as a promotions vehicle for the aforementioned network of online gaming/gambling establishments.
Casino's Games
Despite being focused on the VIP Club aspect of gaming, this site does offer several games which are “stepped up” versions of the usual casino offerings. Game offerings here include slots, blackjack, and roulette. You can also view previews of these games. However, it is unclear as to whether these games are linked in any way with game play (and the earning of club comp points) in other 770 sites. Once again, this sort of vagueness can cause a lot of confusion among players, or even turn them off from trying out the site.
Safety and security
Security is a concern for many online gamers and gamblers, so many sites do take care to put measures in place in order to make their clients feel safe. This one is no exception. Unfortunately, its guarantee of completely safe playing seems a little far-fetched, given that even the best gambling sites cannot promise perfect protection from the latest, most sophisticated hackers and bugs.
Support
This site has a very solid range of options for contacting staff in case you have a problem or inquiry. You can fill out an online question form, or, if you do not like its format, send a regular email. There are also phone and fax numbers assigned to each of the following countries: the United Kingdom, Belgium, Switzerland, and France, plus an additional hotline number for people in other parts of the world. The “snail mail” option is also available. However, it is not clear whether you will be able to get customer support in languages other than English.
Furthermore, compulsive gamblers can get some help on this site via the links near the bottom of the home page. You will be connected to the site of a group known as Adictel, which has experience in helping compulsive gamblers around the world.
Language
The VIP 770 site can be viewed in English, German, Spanish, and French. Hopefully, as the site is exposed to a wider range of customers, more languages will be added to the selection.
US Players
It appears that US-based players are prohibited or restricted from this site and its programs.
Review published on: 30 July 2010
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Gaming Club ::
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Total score: 4.67 / 6.00
