Vegas Palms is a casino that aims to duplicate the experience of playing in a land-based casino, largely by including many of the most popular games in traditional casinos. However, the decent but uninspired site design puts a bit of a damper on the fun. This site’s games can either be downloaded as a software package, or used via the Instant Play, no-download version. You have the option of playing for real money, or just for fun. Transactions take place in dollars, euro, or British pounds sterling.
Promotions and bonuses
New players can get an attractive 200% match bonus, all the way to the maximum amount of a hundred euro. If, as a new player, you buy 20 euro worth of chips, you can get 60 euro worth of play. Similarly, 50 euro’s worth of chips can actually get you 150 euro worth of play. Free games are a great bonus idea because they give you more chances to win the progressive jackpots on this website.
You can also earn loyalty points, which can then be exchanged for rewards. Slots games are especially useful for getting points. A credit bet on slots will get you a point, while, with other games, you have to bet five credits to get that same point. This rewards plan has four levels: Silver, Gold, Platinum, and Diamond (in ascending order, of course). However, some players will not be sure whether or not they really want to try moving up through the levels, since they will have to spend tens of thousands of credits in a month just to rise up one level.
Casino's Games
Most of the emphasis (or at least the advertising) is about table and card games. However, you will find slots and video poker games, as well. The interface is uncluttered and user-friendly.
Safety and security
Firewalls and encryption algorithms protect your precious personal data from hackers.
Support
Players have many options if they want to get a little help using the site optimally. They can start with the highly informative FAQ page. If that does not work, they can try emailing the staff. You can chat with the staff, which allows you to correspond with them in real time. However, calling is also a viable option, especially since you can call the site toll-free from no less than 24 countries. As far as customer support goes, Vegas Palms has beat many other similar sites by allowing many countries to have toll-free access to its staff. Other casinos only give toll free numbers for two or three countries, if any.
Language
This site is in English. The Vegas Palms staff would do well to put up versions in other widely-spoken languages, such as Spanish and French. As far as language is concerned, Vegas Palms is behind a lot of its competitors.
US Players
This casino does not accept players from the US anymore. However, US players who had an account before the restriction came into place might be able to keep gambling at Vegas Palms.
Review published on: 06 February 2010
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Total score: 5.00 / 6.00
