As is the case with many online casinos, you can either download the games as a software package, or play them on the site. However, it must be admitted that the latter option might be rather frustrating for people with slow Net connections. Its registration process is relatively quick compared to those of other gambling sites. This user-friendly perspective could become a major selling point if, over time, it were incorporated into more aspects of the site’s design.
Promotions and bonuses
The bonuses on this site are smaller than the ones found elsewhere, but at least they are easy to obtain. For example, you can get a match bonus if you deposit €20 to €50, and get this out very easily. However, it must not be assumed that only new players can get perks. That would not be good for customer retention. People who form a long-term relationship with Vegas Towers stand to get large rewards as they earn loyalty points while playing the games. It must also be said that the progressive jackpot on this site is rather tempting. Currently, the amount is fast approaching €3 million.
Casino's Games
This casino tries to include games across the board to cater to a wide range of tastes. You will find plenty of card games, slot games, table games, and video poker variants. The range of slot games available is especially good. Many of them have interesting design themes, as well. All in all, this is a good site for people who like to try radically different games every few sessions, or even in the same session. You can play lots of different games all on one site, instead of having to set up (and deposit money in) separate accounts on different specialty websites.
Safety and security
High-tech encryption software protects your data.
Support
Customer support at this site is made up of a variety of components. The first one you should look at is the site FAQ. You will get an idea of how the site works, as well as the issues people frequently run into when using it. Besides that, you can email the staff, or chat with them live. If you prefer to hear a human voice when you ask for help, you can certainly do that. 24 countries have a toll-free phone number assigned to them. If you are located in one of these countries, you can make cheap calls to the site staff whenever you like. Live help is available 24/7.
Language
This is an English-language website. It is obvious from the support service structure that the owners of Vegas Towers are trying to gather together some clients from all over the world. If they want to succeed in this, they might try getting the site translated into some other languages, as well.
US Players
This casino does not accept new registrants located in the US anymore. However, US players who signed up before the ban was implemented can keep their accounts and go on playing at Vegas Towers.
Review published on: 06 February 2010
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Total score: 3.67 / 6.00
