Golden Riviera Casino uses Microgaming Software. It does not allow players under 18 to gamble on the site. Its software is best used with the latest Windows systems. (Perhaps a version compatible with earlier versions of Windows, and even with Mac computers, might serve this site well. Hopefully, improvements along these lines will take place in the future.)
Promotions and bonuses
The promotions at Golden Riviera Casino are multifarious. You can win free games, such as the $2,500 worth of game-play you get just after signing up. You only have an hour to use this money, so feel free to bet aggressively and experiment. There is no need to be stingy, as you will not be able to keep any leftovers. You will, however, be able to keep your winnings from this free hour. There is also a welcome match bonus, plus a 15% bonus/cashback on all deposits. You may also stand to win a cruise trip to the Caribbean.
Casino's Games
Main game categories at this site include: table games, video poker and “power” poker, reel slots, video slots, and games with progressive jackpots. Also, try checking out the games in the “new games” category. Even better, the software downloads new games automatically. Conveniently, these downloads take place during times when you are not actively using the connection (i.e. during the “in between” stages of your game play) so you do not have to worry about the updates slowing down or compromising your gaming.
Safety and security
This site uses the security strategies that have become normal across the online gambling world in order to guard players against identity theft. Your information is kept safe using encryption technology. Furthermore, you cannot just carry out transactions using any credit card. If you use a card, you must be one of the signatories. You will not be allowed to register other cards.
Support
Like you might expect from a good online casino, several customer service options are available for your convenience. You might try the email addresses. A response within 48 hours is guaranteed. There are no caveats about working days or office hours, since the site advertises that its customer support is on call 24 hours a day, every day. Then again, you might prefer live help instead of correspondence. To that end, the staff has provided a live chat option, as well as toll-free telephone numbers for the following countries: Switzerland, Australia, Japan, Hong Kong, Singapore, South Korea, Portugal, the Netherlands, Taiwan, Israel, Italy, Germany, France, Canada, Great Britain, and the United States.
Language
You can read the content on Golden Riviera Casino’s website in the following languages: English, French, German, Spanish, Greek, Dutch, Italian, and Japanese.
US Players
According to some online sources, this casino does not accept US players. However, on the site, a toll-free phone number for customer support is offered for people based in the United States. There may be an explanation for this. Perhaps people from certain US states, but not others, may register, or perhaps the number is for existing customers, but new ones located inside the United States are not allowed to register.
Review published on: 21 April 2010
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Total score: 4.67 / 6.00
