Sun Palace Casino is an English-language gambling site that offers a wide variety of games to choose from. Its dominant design scheme is yellow and gold. It operates by strict Fair Play principles. You can play for money or just for fun.
Promotions and bonuses
This site has several good promos, especially for new users. People can get a $125% bonus on any amount from $20-$100. You get a 25% bonus on amounts in excess of that. However, the way in which you can avail of bonuses does depend on where you are located. If you are in the United States or Canada, you can get your bonuses using the “regular” rules. However, if you are outside these two countries, you usually need to put in twice the money in order to get the same bonuses. This is because the site wants to discourage things like fraud and money-laundering. For reasons not discussed in detail on the site, apparently countries besides the US and Canada are disproportionately more likely to house users who abuse the site’s promos or use their accounts for illegal means. In addition, European players get 100 the “usual” wager limit on bonuses and promotions if they were playing real series video slots. The complexity of the rules might end up turning off some players, so perhaps the owners of Sun Palace Casino might think about simplifying their policies.
Of course, there are also bonuses for players who are not so new, so as to help retain loyalty. These include bonuses for referring friends to the site.
Casino's Games
Sun Palace Casino is a general gambling site, so expect it to try to cover at least most of the bases as far as game offerings are concerned. However, slots fans will be particularly pleased by the offerings on this site, since there are sections for “Classic Slots,” “Video Slots,” and “New Real Series Slots.” On the other hand, fans who are devoted to other types of games, like, say, poker, might feel a little neglected. They might be best served going to a site that specializes in those games.
Safety and security
The site does have a privacy and security policy. They promise not to give your information to other parties for uses of spamming, advertising, etc. However, it is possible that, due to the frequency of transactions, some information might leak to subsidiaries. In order to make up for the vagaries of technology, the site has also placed some restrictions on the players themselves. These have already been outlined above.
Support
The site has a very helpful FAQ section. It is recommended that you take some time to read it, even if you do not yet have any questions. It is a good way to learn more about the playing experience at this site before you start out. There are also chat and email options, as well as phone support. The telephone support is toll-free for users in Canada and the US.
Language
This site is only available in English.
US Players
Yes, US players can use this site.
Review published on: 26 August 2010
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Total score: 4.67 / 6.00
